Saturday, October 13, 2007

Xbox 360 update

Well finally the day arrived that I would be able to go exchange my dead Xbox 360. (the callcentre employee had told me I would be able to excnage it from last Monday, but as I had to work the entire week I was only able to go today).

Before going just made sure it still had the same problem and luckily the now familiar 3 red lights popped up again. So packed my Xbox and went off to the service centre... When I arrived in the service centre they told me they are out of stock with replacement Xbox's!! They took my death Xbox and told me they would send the replacement one to my home as soon as they would have new stock. The new stock would arrive in about a month!! from now.

That means I nealy have to wait for 2 months to get it replaced. I asked if they would provide some compensation for that. E.g. free Xbox live or a free game or so; heard this is quite common in other countries. But no, the service they provide is that they won't charge for the shipping to my home; as if I ever expected that I would need to pay for that!!

So anyone reading this in doubt which console to get...don't go for the Xbox! It is a great machine with great games; when it works... And when it doesn't (so far statistics say about 30% will experience the 3 red lights) for way too many people, their service simply sucks...

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